COMPLAIN LETTER

Dear Mr. Laksono,

I had bought the S3 Baking Product, receipt number 191211 from your Company on 11^th July. I regret to inform you that the product is defective and my numerous verbal complaints to your personnel have yielded no results.

I request you to either replace the product with a functioning new product or refund my money within one week.

I have never been let down by any of your products in the past and I look forward to your immediate action on this occasion.

I am enclosing a copy of the Receipt to help you initiate immediate action.

Thanking You,

Sincerely,

Boby Franst